We wanted to share the steps we are taking to keep you, our employees, and our community safe during the rapidly evolving COVID-19 situation. The safety of our collective East Brown Cow community is always our top priority.
We continue to follow recommendations from the Center for Disease Control and Prevention, State, and local authorities in taking extra precautionary measures in all of our properties and at our office. We have implemented enhanced cleaning procedures within the common areas of our properties, our office, and our company vehicles. We have also provided our staff with education, protective equipment and support as they continue to provide essential services throughout COVID-19.
In keeping with physical distancing recommendations, our office door is locked to the public and the majority of our staff are working remotely. If you need to stop by for any reason during regular business hours, please knock on the door and a member of our team will assist you. As an essential service, our maintenance team continues their work of ensuring the safety of our properties. We ask that tenants be mindful when submitting work requests. Any non-urgent requests may be postponed until further notice.
All tenants and vendors are asked to notify building management immediately if they learn one of their employees or visitors to their establishment has contracted COVID-19 or has been directly exposed, even if not yet showing symptoms.
Any tenants with questions or financial concerns resulting from the pandemic should contact us immediately in order to discuss individualized arrangements. East Brown Cow takes pride in its properties being part of thriving business districts and a vibrant community – in strong economic times and in these very difficult ones. Our tenants are also our neighbors, and we will do as much as we can to support you in these unprecedented circumstances.
Please keep in mind that the tenant portal on our website is still accessible and your property management team is available by phone and email at all times. We will continue to communicate any new information as things evolve.
Thank you very much for your cooperation and participation in keeping our staff, our buildings, and our community safe and healthy.
Please be well and stay safe.